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Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

We are looking for an analytically driven Junior Commercial Performance & Insights Manager to support commercial teams and decision-making through a mix of performance analyses, commercial initiative ownership, market intelligence, and cross-functional coordination.

This role is ideal for someone who enjoys solving business problems through data, working with multiple stakeholders, and supporting commercial initiatives in a dynamic e-commerce environment.

Key Responsibilities

• Conduct analytical deep dives to support execution of commercial and sales performance initiatives.
• Perform market and competitor analyses to identify trends, opportunities, and risks.
• Support the development of business cases and performance analyses for commercial decision-making.
• Monitor key business metrics and evaluate the impact of commercial initiatives.
• Coordinate cross-functional commercial initiatives, ensuring execution readiness, performance tracking, and follow-up actions.
• Collaborate cross-functionally with business teams to support execution and issue resolution.
• Support Sales and related business functions with ad hoc analyses, issue resolution, and problem solving.
• Translate business questions into data requirements and contribute to actionable recommendations.
• Prepare structured analyses and presentations to support stakeholder decision-making.

Qualifications

What We’re Looking For

• Strong analytical mindset with structured execution and problem-solving skills.
• Strong SQL skills, including:
  • translating business questions into data logic,
  • writing SQL queries,
  • extracting and analyzing datasets.
• Advanced Excel & PowerPoint proficiency.
• Strong communication and stakeholder collaboration skills.
• Business-fluent English.
• Ability to balance independent ownership with cross-functional collaboration.
• High attention to detail and a proactive, ownership-oriented mindset.

Nice to Have

• German language skills.
• Ecommerce, consulting or commercial analytics experience.

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid