The people
behind the pets
United by purpose
It takes collaboration, shared goals and a whole lot of passion to make zooplus what it is.
Across every team, people come together to deliver happiness to pets and their people. We work with care, curiosity and a clear sense of purpose.
LIONEL
As our Chief Executive Officer, Lionel leads with an international perspective and a deep passion for retail, digital commerce, and pet care. He brings people together to drive transformation and scale operations, always guided by a clear vision and a customer-first mindset. A strong advocate for digital innovation, Lionel empowers teams to create meaningful experiences while keeping our mission and values at the core of everything we do.
ANJA
Anja brings deep expertise to her role as Chief People Officer, leading our people agenda with care and precision. She takes responsibility for everything from talent and learning to engagement and communication, while also overseeing Legal, Compliance, and Data Protection. With a background in law and years of experience guiding international teams, Anja connects people, culture, and governance to create a workplace built on trust and integrity. Together with her teams, she blends strategy with empathy, shaping an environment where agility meets sustainability and everyone can do their best work.
JONAS
As Chief Marketing and Sales Officer, Jonas is a commercial leader with over 15 years of experience helping brands grow and transform across global digital and retail markets. He has built a connected approach that brings brand, sales, and media together to deliver impact. Combining strategic vision with operational excellence, Jonas empowers teams thinking with hands-on execution, encouraging teams to move fast, make smart decisions, and stay close to what customers need.
STEFFEN
Steffen, Chief Financial Officer, brings years experience across finance, retail, automotive, and digital industries. Leading Finance, Operations, and Logistics he focuses on building strategies that strengthen efficiency and support sustainable growth. His work ensures we’re ready for the future while delivering value every day.
JIM
Driving our product vision forward, Jim serves as Chief Product Officer, bringing decades of experience across global enterprises, scale-ups, and start-ups. He is a seasoned product and technology leader who has driven major digital transformations and built high-performing teams in product, UX, and engineering. Jim has also led significant improvements in customer experience, introducing best-in-class practices and innovative solutions. His leadership combines vision with a relentless focus on what customers need most.
MARKUS
As Chief Information Officer, Markus is a passionate technology leader dedicated to making tech a true driver of growth. He’s building a modern, secure, and scalable technology landscape while fostering an engineering culture that thrives in a fast-moving digital world. Markus champions simplicity over complexity and empowers teams to innovate, take ownership, and collaborate openly.
Our Teams
Every team at zooplus brings unique expertise and passion to create an exceptional experience for pet lovers everywhere.
Product & Tech
Our Product & Tech team is the engine behind zooplus’ digital experience. From product strategy to AI-driven technology, we turn ideas into impact - transforming customer experiences, embedding security, and delivering innovations like personalisation and advanced analytics.
Agile, data-driven, and customer-focused, we thrive on complexity and deliver products that make a real difference.
Help to shape the future of pet e-commerce. At zooplus, you’ll work on impactful projects that combine product vision with engineering excellence in an agile environment. You’ll be part of an AI-driven revolution, using modern frameworks and tools to create smarter, personalised experiences. Your curiosity and creativity will be valued.
We’ll empower you to take ownership of your work and ideas and to grow your career in this diverse, collaborative environment.
You think in systems and solutions. Whether building platforms, designing experiences, or shaping strategy, you bring sharp thinking and a hands-on mindset. Agile is your language, complexity doesn’t scare you, and you always seek simplicity. From data and design to architecture and AI, you blend technical expertise with curiosity, collaboration, and a drive to make things better — for customers, teams, and their pets.
We’re proud of transforming the customer experience and building a world-class tech platform that powers seamless journeys for over 12 million customers.
Our teams lead in AI-driven innovation, embedding security by design and delivering impactful projects - like scalable microservices, advanced analytics, and personalisation.
Collaboration is at the heart of it all. Together we’ve built culture where ownership, craftsmanship, and diversity aren’t just words, they’re how we work every day.
Product & Tech roles
Home is behind, the world ahead and there are many paths to tread through shadows to the edge.
Senior QA Engineer (All genders)
Krakow, Poland Product & Tech Full-timeSenior QA Engineer (All genders)
Wien Product & Tech Full-timeSenior QA Engineer (All genders)
Madrid, Spain Product & Tech Full-timeDomain Architect (Digital Experience Platform) - All genders
Wien Product & Tech Full-time
Merchandising
Our Merchandising team shapes the zooplus product range for millions of pet lovers. We build strategic supplier partnerships, solve complex challenges, and deliver customer-focused innovation. We turn ideas into impact, creating a shopping experience that sets new standards in pet retail.
Discover ownership and impact that go hand-in-hand. We’ll empower you to tackle complex challenges, work cross-functionally, and drive meaningful change. With a culture of openness, trust, and collaboration, you’ll grow alongside exceptional colleagues in an international environment that values transparency, performance, and innovation.
You’re commercially sharp and customer-focused, curious about what makes products succeed. Whether developing own-brand recipes, managing vendors or refining data and processes, you mix analytical thinking with creative flair. You balance quality, cost and performance — always seeking improvement. Collaboration comes naturally, and you thrive in a fast-moving environment where care, courage and simplicity guide every decision.
We’re proud of our exceptional team. Curiosity, courageousness, and a commitment to solving challenges with humility and creativity bring us together. Our supplier partnerships have evolved from transactional to strategic, built on trust and collaboration. Year after year, we raise the bar, delivering outstanding performance and fostering a values-driven culture where every voice matters and new ideas thrive.
Merchandising roles
Home is behind, the world ahead and there are many paths to tread through shadows to the edge.
Senior Vendor Manager (all genders)
München Vendor Management & Supply Full-timeVendor Manager (all genders)
München Vendor Management & Supply Full-timeBuyer (all genders)
München Vendor Management & Supply Full-time
Logistics
This is where impact meets innovation. We design, plan, and run a connected network that delivers on our promise: fast, reliable, and sustainable service. From supply planning to delivery execution, we combine data-driven insights with operational excellence, anticipating demand and executing with precision to keep promises moving and customers happy every day.
Shape the future of e-commerce logistics. Here, you’ll tackle complex challenges, from automation and process optimisation to building scalable, resilient systems. We offer autonomy, cutting-edge tools, and a culture that values problem-solving and continuous improvement. Data, technology, and process engineering are at the heart of what we do, and we invest in digital tools to stay ahead in speed, cost, and quality.
If you’re ready to challenge the status quo and make a real impact, this is your place.
You’re organised and analytical, thriving on keeping things moving. From forecasting demand to managing logistics and optimising fulfilment, you bring precision, problem-solving and a hands-on mindset. You balance efficiency with flexibility and always look for smarter ways to deliver. Collaboration is key, ensuring products get where they need to be — fast, smooth and with care.
We’re proud of delivering millions of orders with speed, precision, and care. Our team thrives on ownership, collaboration, and diversity - blending fresh ideas with deep expertise. From engineering scalable solutions to driving sustainability, we constantly raise the bar. Every achievement reflects our commitment to customers and operational excellence.
We act fast under pressure, solve problems strategically, and value diverse perspectives that spark innovation.
Logicstics roles
Home is behind, the world ahead and there are many paths to tread through shadows to the edge.
Senior Operations Development Program Manager (all genders)
Wrocław Operations & Logistics Full-timeProgramme Manager - Fulfilment Operations (all genders)
Wrocław Operations & Logistics Full-timeProgramme Manager - Operations Development (all genders)
Wrocław Operations & Logistics Full-timeReplenishment Manager (12 Month FTC) (All Genders)
München Operations & Logistics Full-time
Sales & Marketing
Our Sales & Marketing team drives growth and shapes the future of pet e-commerce by connecting brand, media, and sales to deliver impactful customer experiences. Fast-paced, data-driven, and collaborative, we empower people to take ownership, move quickly, and make a real difference from day one.
Turn ideas into impact. From day one, you’ll have real ownership and the freedom to make bold decisions in a fast-moving, data-driven environment. We value openness, feedback, and collaboration, creating a culture where your voice matters. With career growth opportunities in a diverse, international team, you’ll help shape the future of pet e-commerce while learning and growing every step of the way.
You’re customer-obsessed, data-driven and full of ideas. From crafting campaigns to shaping pricing strategies and building loyalty, you know how to connect with people and drive results. You blend creativity with commercial thinking and a sharp eye for detail — always ready to test, learn and improve. Collaboration comes naturally, and you thrive in a fast-paced environment where care, courage and simplicity guide every decision.
We’re proud of creating a culture where people take ownership, stay agile and care about making a difference. Our team brings business functions closer together to deliver solutions that truly serve customers. We’ve embedded a shared mindset of clarity, accountability, and performance driving results while fostering openness and collaboration. Every achievement reflects our commitment to innovation and impact.
Sales & Marketing roles
Home is behind, the world ahead and there are many paths to tread through shadows to the edge.
Creativity Direction - Social Media Manager (all genders)
London, United Kingdom Sales & Marketing Full-timeSenior Creative Social Media Conceptor (all genders)
London, United Kingdom Sales & Marketing Full-timeCategory Manager Retail (all genders)
London, United Kingdom Sales & Marketing Full-timeE-commerce Senior Category Manager (all genders)
London, United Kingdom Sales & Marketing Full-time
Business Functions
Our business functions are the backbone of zooplus, combining Finance, People & Culture, and Legal to drive growth. We shape strategy, culture, and governance while ensuring financial stability and a people-first workplace. Our mission: deliver insight, integrity, and innovation to create impact and an environment where both people and business thrive in a fast-moving digital world.
People & Culture and Legal
Shape the future of zooplus through people, culture, and purpose. Together, we’ll co-create a people-first culture, drive transformation, and build trust through strong governance. We value agility, empathy, and collaboration where every voice matters and ideas turn into action. Your impact will go beyond processes, helping shape our company as we continue to grow and strengthen our international presence.
Finance
Influence strategic decisions and drive operational excellence. You’ll work on automation, efficiency, and innovation while partnering closely with business teams. Expect real ownership, diverse collaboration, and opportunities to grow in a diverse environment where your ideas matter as you help us steer Europe’s leading pet e-commerce company toward.
You’re detail-driven, solution-focused and always thinking ahead. From managing budgets to shaping policies, leading projects and supporting teams, you bring structure, insight and care to everything you do. You balance precision with flexibility and thrive on making complex things simple. Collaboration is key, working across departments to keep the business running smoothly — so teams can focus on what they do best.
People & Culture and Legal
We’re proud to build a strong, people-first culture that thrives on transformation and change. Our team is ambitious yet down-to-earth, getting things done while supporting each other every step of the way. Diversity, collaboration and care define us, creating an environment where people feel empowered, supported, and proud to make a real impact every day.
Finance
We’re proud to be strategic partners to the business, delivering sharp financial insights and ensuring stability through precision and reliability. Our diverse team blends expertise with innovation, championing efficiency and collaboration across the organisation every day. Together, we provide the financial support that keeps zooplus strong and ready for the future.
Business Functions roles
Home is behind, the world ahead and there are many paths to tread through shadows to the edge.
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